# AutoAgenticly > AutoAgenticly is an Istanbul-based agency that builds custom AI agents for companies. The agents connect to a company's own systems (CRM, ERP, email, WhatsApp) and take over repetitive work such as customer service messages, website chat, email and attachment processing, freight quotes, procurement checks, clinic appointment requests and insurance claim pre-review. Agents can run in draft mode, so a person approves each reply before it is sent. Service is available in Turkish, English and German. AutoAgenticly delivers each project as a working system, not a tool to configure: discovery, a first version running on the client's real data within weeks, and a secure API that plugs into the client's infrastructure. The first step is a free discovery call over WhatsApp or email. ## Solutions - [Customer service agent](https://autoagenticly.com/#solutions): Collects messages from WhatsApp, Instagram and the website in one place, answers around the clock, checks order, shipping and return status in the company's systems, and hands anything it cannot solve to the team with a summary. - [Website chatbot](https://autoagenticly.com/#solutions): Answers visitors' questions instantly from the company's own site content, clarifies the request, collects contact details and saves them to the CRM, and routes qualified leads to a booking or the sales team. - [Email ingestion and reply agent](https://autoagenticly.com/#solutions): Classifies incoming email, reads multi-page PDF and Excel attachments with OCR, verifies status in the ERP or database, then sends the reply or drafts it for one-click approval. - [Freight quote agent](https://autoagenticly.com/#solutions): Extracts route, load and date from quote requests, prices them from the company's rate table, checks truck availability in the fleet system and drafts the quote email. - [Procurement agent](https://autoagenticly.com/#solutions): Pulls purchase orders from the ERP, matches them line by line with delivery notes and invoices, flags short quantities, price gaps and delays, and drafts the claim email to the supplier. - [Clinic appointments agent](https://autoagenticly.com/#solutions): Reads appointment and rescheduling requests, finds open slots in the booking system and drafts replies for front-desk approval. It does not answer medical questions; it routes them to the right department. - [Insurance claims pre-review agent](https://autoagenticly.com/#solutions): Reads claim forms, expert reports and invoices with OCR, compares the claim with policy coverage, limits and dates, and flags missing documents and discrepancies for the adjuster. ## How we work - [Process](https://autoagenticly.com/#process): 1) Discovery: look at the client's processes together and pick the work that saves the most time. 2) First version: within a few weeks, a first version running on the client's real data. 3) Test and improve: try it with the client's team and improve the agent based on the results. 4) Go live: connect the agent to the client's systems and make it part of daily work. ## FAQ - [Frequently asked questions](https://autoagenticly.com/#faq): Agents connect to existing CRM, ERP and email systems through their APIs. Pricing depends on the scope of the process being automated; a clear quote follows the discovery call. Agents can run in draft mode with one-click human approval. ## Articles - [Blog (Turkish)](https://autoagenticly.com/blog/): Müşteri hizmetleri, e-posta, navlun teklifi, klinik randevuları ve hasar dosyaları için yapay zeka ajanlarının nasıl çalıştığını örneklerle anlatan yazılar. - [Blog (English)](https://autoagenticly.com/en/blog/): Practical articles on how AI agents handle customer service, email, freight quotes, clinic appointments and insurance claims, with worked examples. - [Blog (German)](https://autoagenticly.com/de/blog/): Praxisnahe Artikel darüber, wie KI-Agenten Kundenservice, E-Mails, Frachtangebote, Praxistermine und Schadenfälle übernehmen, mit Beispielen. - [Hasar dosyası ön inceleme ajanı: eksik belge ve limit kontrolü](https://autoagenticly.com/blog/hasar-dosyasi-ajani/): (Turkish) Hasar dosyası ajanı formu, eksper raporunu ve faturaları poliçeyle karşılaştırır, eksik belgeyi ve limit aşımını işaretler. Karar eksperde kalır. - [Insurance claims automation: an AI agent for claim pre-review](https://autoagenticly.com/en/blog/insurance-claims-agent/): (English) An AI claims agent reads claim forms, adjuster reports and invoices, checks them against the policy and flags gaps. The payment decision stays with people. - [KI in der Schadenbearbeitung: Schadenakten automatisch vorprüfen](https://autoagenticly.com/de/blog/ki-schadenbearbeitung/): (German) Ein KI-Agent liest Schadenmeldung, Gutachten und Rechnungen, gleicht sie mit der Police ab und markiert Lücken. Über die Zahlung entscheidet ein Mensch. - [Klinik randevu ajanı: randevu otomasyonu nasıl çalışır?](https://autoagenticly.com/blog/klinik-randevu-ajani/): (Turkish) WhatsApp, web formu ve e-postadan gelen randevu, erteleme ve iptal talepleri için klinik randevu ajanı: nasıl çalışır, neye karışmaz, KVKK'da nelere bakılır? - [Clinic appointment automation: how an AI booking agent works](https://autoagenticly.com/en/blog/clinic-appointment-agent/): (English) How an AI agent for clinic appointment automation handles WhatsApp, web form and email booking requests, where it stops, and what GDPR means for the setup. - [KI-Terminvereinbarung für die Praxis: So arbeitet der Agent](https://autoagenticly.com/de/blog/ki-terminvereinbarung-praxis/): (German) Wie ein KI-Agent Terminanfragen, Verschiebungen und Absagen per WhatsApp, Formular und E-Mail vorbereitet, wo er aufhört und was beim Datenschutz zu klären ist. - [E-posta ajanı: ekleri okuyan, ERP'ye bakan e-posta otomasyonu](https://autoagenticly.com/blog/e-posta-ajani/): (Turkish) E-posta ajanı gelen e-postaları konusuna göre ayırır, PDF ve Excel ekleri ERP'ye işler, yanıtı hazırlar. Nasıl çalışır, kime uygun, nasıl başlanır? - [AI email agent: email automation that reads attachments](https://autoagenticly.com/en/blog/email-agent/): (English) An AI email agent sorts incoming mail, reads PDF and Excel attachments into your ERP and drafts replies. How it works, who it suits and how to start. - [KI-E-Mail-Agent: E-Mail-Automatisierung, die Anhänge liest](https://autoagenticly.com/de/blog/ki-e-mail-agent/): (German) Ein KI-E-Mail-Agent sortiert eingehende Mails, überträgt PDF- und Excel-Anhänge ins ERP und entwirft Antworten. So funktioniert er, so starten Sie. - [Navlun teklifi otomasyonu: yük kaçmadan teklif verin](https://autoagenticly.com/blog/navlun-teklif-ajani/): (Turkish) Navlun teklif ajanı e-posta ve WhatsApp taleplerini okur, tarifenizle fiyatlar, aracı kontrol eder ve teklif taslağını onayınıza sunar. - [Freight quote automation: be the first price they see](https://autoagenticly.com/en/blog/freight-quote-agent/): (English) A freight quote agent reads email and WhatsApp requests, prices them from your rate table, checks your fleet and drafts the quote for your approval. - [Frachtangebote automatisieren: KI-Agent für Speditionen](https://autoagenticly.com/de/blog/ki-frachtangebote/): (German) Ein KI-Agent liest Frachtanfragen aus E-Mail und WhatsApp, kalkuliert mit Ihren Tarifen, prüft den Fuhrpark und legt das Angebot zur Freigabe vor. - [Müşteri hizmetleri ajanı nedir, hangi şirketlere gerekir?](https://autoagenticly.com/blog/musteri-hizmetleri-ajani/): (Turkish) Müşteri hizmetleri ajanı nedir, klasik chatbottan farkı ne, hangi şirketlere gerekir? Örnek bir akış, basit bir kazanç hesabı ve kurulumda dikkat edilecekler. - [What is an AI customer service agent, and who needs one?](https://autoagenticly.com/en/blog/customer-service-agent/): (English) What an AI customer service agent does, how it differs from a menu-based chatbot, which companies need one, plus a worked example and a simple time-savings formula. - [KI-Kundenservice-Agent: Was er kann und wer ihn braucht](https://autoagenticly.com/de/blog/ki-kundenservice-agent/): (German) Was ein KI-Agent im Kundenservice leistet, worin er sich vom Menü-Chatbot unterscheidet und für wen er sich lohnt. Mit Praxisbeispiel und einfacher Rechnung. ## Contact - [WhatsApp](https://wa.me/905063718319): +90 506 371 83 19, the fastest way to book a free discovery call. - [Email](mailto:info@autoagenticly.com): info@autoagenticly.com - [Website](https://autoagenticly.com/): Istanbul, Türkiye. Turkish, English and German.